General questions
Technical questions

1. General Questions

Q: Will the Raising Achievement CDs work on all interactive whiteboards?

A: Yes. They will work on any interactive whiteboard. If in doubt call our distributors on 0870 240 5238 or fax on 0870 240 5239 and ask for the free sample CD. It has examples from all subjects where there are CDs available.

Q: Do the Raising Achievement CDs qualify for eLearning Credits?

A: Yes. If you wish to purchase with eLCs please indicate on the order form.

Q: What kind of licence comes with the CDs?

A: Once purchased, the CDs can be used anywhere within the purchasing institution. However, the licence does not permit the CDs to be used across a consortium of schools.

Q: I have a Promethean ACTIVboard. Can I make my own games from the CDs?

A: Yes. The ACTIVstudio for Promethean boards contains a Wizard that allows you to make your own Blockbusters, Dominoes or Question of… games.

Q: I have another type of whiteboard. Can I make my own games?

A: Yes. You will have to purchase the software packages Blockbusters, Dominoes and Question of….This software will allow you to create these games for any age, any level and any subject. This software allows you to use images or words in both the Question of... and the Dominoes games.

Q: Can I purchase individual topic titles from Raising Achievement CDs?

A: No. The Raising Achievement CDs contain not only games such as Blockbusters, but sets of key words, writing tasks, multiple-choice tests and Word versions of all the interactive games for those without interactive whiteboards. These come in a subject set and cannot be ordered by topic title.

Q: Can I purchase the Blockbusters games separately?

A: Yes. You will have to first purchase the Create Your Own Learning Games Blockbusters software and then you can select any titles from the 600+ Blockbusters games from the Raising Achievement CDs. These individual titles are only available by downloading online.

Q: Do the multiple-choice tests on the Raising Achievement CDs make use of the remote voting technology?

A: Yes. Schools with any type of interactive whiteboard can purchase the voting handsets and associated software from Promethean. This software will allow you to use the interactive tests on the CDs. The tests are electronically marked and all types of analysis are possible. Visit www.prometheanworld.com for more details.

2. Technical questions

Q: What operating system can the CDs be used on?

A: They are designed for use on a PC through Windows. They will not work on an Apple Macintosh system. The minimum specification needed is:
233 MHz, 32MB RAM, 200 MB free space.

Q: Can I use the CDs even if I do not have an interactive whiteboard?

A: Yes. If you have a digital projector linked to a PC or laptop in school you can project the interactive files onto an ordinary screen and manipulate the files from the keyboard of the PC/laptop. If you do not have a digital projector then you can use all the activities from the Word files using an OHP for the language games and activities.

Q: Will the Raising Achievement CDs run from a network?

A: No. The CDs need to be installed locally on the PC or laptop that is linked to the interactive whiteboard or digital projector. It takes less than a minute to install and a shortcut will appear on the desktop. The CD can then be removed and stored safely. The files are designed for teacher use and so should be protected from student access.

Q: We have a message that says we have “insufficient privileges”. What does this mean?

A: It usually means that the Network Manager (or ICT team) has installed some blocking measures on the network to prevent unauthorized installations. You will have to ask the Network Manager (or ICT team) to help you.

Q: We already have a Promethean ACTIVboard but there seems to be a problem installing the new CD. What might be the cause?

A: When you install the new CD, make sure that it is installed into the same folder as the existing ACTIVstudio software. If you have already installed the Raising Achievement CD and placed it into a different folder, then un-install the CD and then re-install it placing the software into the ACTIVstudio folder.